Wirral Environmental Network is growing and in need of additional volunteers to support our work.

Could you spare a few hours each week to help us?

Over the next few weeks we will be posting a number of roles. This week the focus is on our search for a membership secretary.

Main duties:

Membership Secretary Role Description

Responsible for managing the annual renewal process for all members and dealing with all new enquiries.

This is a volunteer position.

Main duties

• To respond to all enquiries from potential new members in a timely manner
• To collect renewal membership on an annual basis from existing members
• To maintain an up-to-date database of members, including centre support
• To issue welcome packs and/or a welcome e-mail to new members
• To suggest and organise new membership offers
• To simplify payment processes by setting up monthly or annual direct debit payments
• To produce membership status updates/reports for the management committee as required

Skills and traits

• Excellent communication skills – verbal and written
• Good IT skills
• Well organised
• Enthusiastic and supportive of the charity’s aims and objectives

Key Relationships

• Chair and Trustees of Wirral Environmental Network
• Treasurer and Finance Officer
• Marketing/communications officer

Time commitment

• Attendance at bi-monthly Trustee meetings as required
• 2 hours per week

Criminal records check

• Dependent on their contact with children and/or adults at risk and/or access to confidential information

Location

• Most activity can be done from home, but some office time is required to manage paper based applications and cheques.